1. When shopping at the vitaebeauty.com store, every customer and their purchased good quality product is given a 30-day return guarantee from the day of receiving the product.

2. To return a good quality product:

It is necessary to contact by e-mail. Email info@vitaebeauty.com. Goods cannot be returned without prior notice and agreement.
Explain the reason and attach proof of purchase.
The product must be unused, with marking labels and in the original packaging, undamaged and without losing its merchandise appearance.

3. Each item is covered by a supplier’s warranty against manufacturing defects and other defects not related to normal use of the item and environmental effects. You can find the warranty period for each product in the product description.

4. To return a defective product, follow the steps above.

5. The store undertakes to provide the user with a reasoned written answer no later than 10 days after receiving the user’s request.